Refund policy

Every Libby Slimes item is made to order. Nothing is pulled from stock, and nothing is reprinted for resale — so we do not accept returns or exchanges for change of mind, fit, or incorrect size selection.

We accept claims for:

• Items damaged in transit
• Misprints, misplaced prints, or manufacturing defects
• The wrong item or wrong variant delivered

Filing a claim. Email hello@libbyslimes.com within 30 days of delivery with your order number, a photo of the item, and a photo of the shipping label. Approved claims receive a replacement at no cost or a full refund, your choice. Do not ship anything back unless we ask you to — most claims are resolved without a return.

Sizing. A size chart appears on every product page. Ordering the wrong size is not a defect and is not covered.

Orders are final once placed. Production begins immediately and cannot be interrupted, so orders cannot be canceled, amended, or redirected after checkout. Confirm your size, variant, and address before completing your order.

Undeliverable packages. If a parcel is returned to us because the address was incorrect or incomplete, or because it went unclaimed, we will reship once a corrected address is provided. Reshipment postage is paid by the customer.

Lost in transit. If tracking shows no delivery 30 days after dispatch for domestic orders or 45 days for international, contact us and we will file a carrier claim and replace the order.

A Book About Being Here. Hardcover copies are final sale except where damaged or defective on arrival.

Refunds are issued to the original payment method and typically appear within 5–10 business days. Nothing in this policy limits rights you may have under applicable consumer protection law.